Frequently Asked Question

No GPS on Laptop
Last Updated 4 years ago

If you are using cradlepoing please restart the Cradlepoint. View the attachment how to restart cradlepoint for more info.

If you are using cellular do the below

Check mobile client GPS data?
  1. Inform Mobile>Tools>GPS>GPS Information>GPS Used - TAIP over UDP?
    1. No, download the attached configuration file and copy to the "%ProgramFiles%\Tritech Software Systems\Visnet Mobile\Mobile Client" folder.
  2. Inform Mobile>Tools>GPS>GPS Information - No data?
  3. No, ensure the vehicle Ethernet cable is connected to the PC
  4. Still no GPS data? Open a support ticcket.

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