Welcome to the TVEMS Support Center
In order to better track support requests we prefer on-line ticket submissions. Business hours support requests are answered the same day and after hours requests the next business day. Every support request is assigned a ticket number which you can use to track the progress and outcome. A valid email address is required to submit a ticket.
Urgent Telephone Support 970-775-7131 (24 hrs)Leave a message if no answer. Include your email and call back phone number.
If this is a TVEMS PC you must provide the "HOST NAME" located on the lower right desktop screen.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Be sure to browse our Frequently Asked Questions (FAQs), and the open tickets before opening a ticket.Thank You
Access denied for user 'tvems_osti1'@'localhost' (using password: YES)